Articles

 Do I need a PayPal account to use the PayPal gateway?

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

 How do I pay an invoice ?

You can pay an invoice by logging into client control panel using your billing username and...

 How do I recover my client area password?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

 How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

 How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment. If your order...

 I didn't get my welcome email or have since lost it how can I have it resent?

There are many ways to get this welcome email if you have not yet recieved it. The fastest method...

 I need my payment invoices how do I get them?

To view your product invoice login to your client control panel and at the top sub menu click on...

 Someone has bought my site and hosting account, how do I change the account responsibility over to the new owner?

In order to change the person or entity responsible for your Hosterbox account, please email our...

 What if my site breaks your "acceptable use policy" rules?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 Why has my account been suspended?

If you are recieving an "Account Suspended" page when trying to access your site, it could be...

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