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Do I need a PayPal account to use the PayPal gateway?
You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...
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How do I pay an invoice ?
You can pay an invoice by logging into client control panel using your billing username and...
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How do I recover my client area password?
Client area passwords can be recovered by using the "Recover Password" link found at the bottom...
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How do I update my billing information?
Login to the client area. Locate the link labeled "Update your details". Under the "My...
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How long does it take to activate my account?
Most products are activated immediately after we receive confirmation of payment. If your order...
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I didn't get my welcome email or have since lost it how can I have it resent?
There are many ways to get this welcome email if you have not yet recieved it. The fastest method...
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I need my payment invoices how do I get them?
To view your product invoice login to your client control panel and at the top sub menu click on...
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Someone has bought my site and hosting account, how do I change the account responsibility over to the new owner?
In order to change the person or entity responsible for your Hosterbox account, please email our...
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What if my site breaks your "acceptable use policy" rules?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
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Why has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be...
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