The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article What is the difference between www and public_html?
There is no difference between the two. The actual directory that you place your web files in is...
Views: 4244
Article Can I view my site before propagation is finished?
Yes you can. By using the urls in your Welcome Email, you should be able to access your website...
Views: 4226
Article Do you support ASP?
No we don't. We find that ASP is best suited to a Windows hosting environment. We only run Linux...
Views: 4337
Article How do I access Cpanel?
In your Welcome email, we describe one method of reaching cpanel. This can always be done by...
Views: 4194
Article How do I upload and edit my files?
You can upload your files using ftp or Just use the username and password in your Welcome email,...
Views: 4238
Article What is CPanel?
CPanel is an extremely powerful, web based control panel. Cpanel provides a point and click...
Views: 4422
Article What is a parked domain?
A parked domain name is an additional domain name that leads to the same place as the main domain...
Views: 4358
Article What is my absolute path?
Your absolute path is the same as what we refer to as your 'path to public_html'. It is:...
Views: 4413
Article What is the path to my public_html?
The path to your public_html is /home/username/public_html
Views: 4287
Article When will my account be activated?
Your account will be setup and activated instantly as soon as the payment is done.
Views: 4331
Article Where do I put my webpages and files?
Webpages and files go in the directory called 'public_html'. Anything you place in this directory...
Views: 4303
Article Where do I upload my files?
All files should be uploaded to the folder called 'public_html'.
Views: 4406

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